The CQC ask all care agencies as part of their regulation, to complete a Quality Assurances survey annually. This is our latest report which was completed in April 2024.
We are delighted with the results and the feedback we have received from the clients/ families and friends we support.
The survey helps us as an agency to analyse the areas we need to improve and also shows us what we are doing well. The comments that were given to us on completion of this Survey appears below.
What difference has Saffron Support made to your life?
Offer a very good and friendly Schedule, So far, seems to organize well, Well Trained fullfill all requirments, Kind careing, Respectful, Helpful Always Caring and Talk to me , A personal and confident care which is important Very happy!! Privacy, Care and wellbeing needs are very well maintained by Saffron Support, Everything. Compassion, Reliance, efficiency
More than just timely – very Proactive
Made my life easier
Made my life easier
Saffron support are an important part of my weekly routine
All Things, just ask
When I’m feeling down, knowing they will be there for a chat is a comfort
Made us a lot easier to be able to stay in the comfort of my own home.
I couldn’t do with out Saffron Support, I’m able to stay in my Jen home with my husband
Everything, I wouldn’t be able to shower or dress/undress without their help.
It’s very good having help regular
Help with day to day living
Been helpful in various ways do t think I could do without them. Makes me feel safer knowing someone coming.
