Administration Support

How our carers can help

Saffron Support can help clients with organising their paperwork and helping to get things fixed within the home.

For example, you may have an outside light that is not working anymore we would be able to support you in calling around and arranging a qualified electrician to come out and fix it.

You may find it difficult in writing a letter to loved ones or sending out Christmas and Birthday cards. Here at Saffron Support, we are happy to come in and spend some time with you and help write them for you.

Areas of administration support

  • Help with paying bills.
  • Writing letter or cards.
  • Organizing workman to the house, and supporting the individual through this.
  • Supporting with accessing the community to go and do your banking or shopping.

Contact our care team today!

For initial advice or to arrange an assessment with one of our team, please email enquiries@saffronsupportltd.co.uk or contact 07711 967344.

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Related FAQs

What should I do if I have concerns about my care?

Please contact our office immediately, and we will address any concerns promptly. We also have a formal complaints procedure in place.

How do you ensure the safety of clients?

We follow strict health and safety protocols, conduct regular care assessments, and maintain open communication with families.

Can I make changes to my care schedule?

Yes, we offer flexible care plans that can be adjusted based on your needs.

Is there a minimum number of hours for care visits?

We typically provide care from 30-minute visits to full-time live-in care. Let us know your requirements.

How do I arrange care for myself or a loved one?

Simply call or email us to discuss your needs, and we will arrange a free assessment to create a personalised care plan.

How much do your services cost?

Costs vary depending on the level of care needed. Please contact us for a personalised quote.

Do your carers have DBS checks?

Yes, all our staff are fully vetted with enhanced DBS checks before employment.

Are your carers trained and qualified?

Yes, all our carers undergo thorough training, background checks, and are fully qualified to provide professional care.

What if my care needs change?

We regularly review care plans and can adjust services as needed. Contact us if your requirements change.

Do you provide care for people with dementia or complex needs?

Yes, our carers are trained to support clients with dementia, Parkinson’s, and other complex care needs.

Can I request a specific carer?

Yes, where possible, we aim to provide continuity of care by assigning the same carers for each visit.

How do you match carers with clients?

We carefully assess clients’ needs and preferences to match them with a carer who best suits their personality and care requirements.

What are your operating hours?

We provide care 24/7, including weekends and holidays. Our office hours for inquiries are Monday to Friday, 9 AM – 5 PM.

Where do you provide care services?

We serve clients in Saffron Walden and surrounding areas. Contact us to check if we cover your location.

What services does Saffron Support provide?

We offer a range of home care services, including personal care, companionship, medication assistance, respite care, and live-in support.

View our services

Am I able to get care from my own home?

Yes at Saffron Support we offer a visiting care service, where our carers can come into your home and support you in any way that you may need.

Are you able to administer medication?

Yes, please visit our medication support page for more information.