Personal care refers to supporting an individual with personal hygiene and toileting, this also includes helping an individual with dressing and maintaining their personal appearance.
In the first instance, one of Saffron Support’s managers will come out to meet with you and go through an assessment. This assessment will then be written up as a care plan. Our care plans are written in a person-centered way to meet the individual’s needs and how they would like tasks completed.
A carer will be allocated to the individual and they will read the care plan before coming in to make sure they are following the wishes of the client. All the career’s are trained in supporting with personal care and all promote dignity and respect to the individual.
Even though the carer is trained to help support the clients needs, they will always give space to complete the tasks the client wishes to complete themselves and encourage independence.
For initial advice or to arrange an assessment with one of our team, please email enquiries@saffronsupportltd.co.uk or contact 07711 967344.
Please contact our office immediately, and we will address any concerns promptly. We also have a formal complaints procedure in place.
We follow strict health and safety protocols, conduct regular care assessments, and maintain open communication with families.
Yes, we offer flexible care plans that can be adjusted based on your needs.
We typically provide care from 30-minute visits to full-time live-in care. Let us know your requirements.
Simply call or email us to discuss your needs, and we will arrange a free assessment to create a personalised care plan.
Costs vary depending on the level of care needed. Please contact us for a personalised quote.
Yes, all our staff are fully vetted with enhanced DBS checks before employment.
Yes, all our carers undergo thorough training, background checks, and are fully qualified to provide professional care.
We regularly review care plans and can adjust services as needed. Contact us if your requirements change.
Yes, our carers are trained to support clients with dementia, Parkinson’s, and other complex care needs.
Yes, where possible, we aim to provide continuity of care by assigning the same carers for each visit.
We carefully assess clients’ needs and preferences to match them with a carer who best suits their personality and care requirements.
We provide care 24/7, including weekends and holidays. Our office hours for inquiries are Monday to Friday, 9 AM – 5 PM.
We serve clients in Saffron Walden and surrounding areas. Contact us to check if we cover your location.
We offer a range of home care services, including personal care, companionship, medication assistance, respite care, and live-in support.
Yes at Saffron Support we offer a visiting care service, where our carers can come into your home and support you in any way that you may need.
Yes, please visit our medication support page for more information.
Responsive, flexible, professional, friendly, helpful! Thank you to the whole team for the support you provide my mother.Great service, the girls at Saffron Support are very attentive to their clients needs and very friendly and easy to work with!
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