Visiting Care

How our carers can help

Having a carer visit you in your home can make a huge difference to your life, especially if you have difficulty walking or getting around. It can help you to continue living independently in your own home. Here at Saffron Support we promote independence and respect.

This type of care is known as home care, domiciliary care, visiting care or sometimes home help.

We find that it can be a very difficult decision to realise you need care at home and even more difficult to find the right level of support you need. Saffron Support offer a flexible services you may start with 30 mins once a week or several hours a day or even over night support. We are happy to help in any way we can. We are also happy to offer temporary or respite support  – for example for a few weeks while you recover from an illness. Or it can be long term.

Visiting care or care at home is adapted to the individuals needs. We will write a care plan out lining exactly how the individual would like to be looked after and supported. We ensure all of the people we support are treated with dignity and respect.

Saffron support experience

Saffron Support is run by Jodie Reid and Louise Stokley who together have over 25 years combined experience in the visiting care sector. The company was established in February 2019 where Jodie and Louise combined there knowledge and skills and started trading as Saffron Support. They have gone on to employ dedicated carers who go out of there way the clients they support.

Please get in touch to arrange an assessment or to discuss your care needs.

Contact our care team today!

For initial advice or to arrange an assessment with one of our team, please email enquiries@saffronsupportltd.co.uk or contact 07711 967344.

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Areas of visiting care

Pet support

Related FAQs

What should I do if I have concerns about my care?

Please contact our office immediately, and we will address any concerns promptly. We also have a formal complaints procedure in place.

How do you ensure the safety of clients?

We follow strict health and safety protocols, conduct regular care assessments, and maintain open communication with families.

Can I make changes to my care schedule?

Yes, we offer flexible care plans that can be adjusted based on your needs.

Is there a minimum number of hours for care visits?

We typically provide care from 30-minute visits to full-time live-in care. Let us know your requirements.

How do I arrange care for myself or a loved one?

Simply call or email us to discuss your needs, and we will arrange a free assessment to create a personalised care plan.

How much do your services cost?

Costs vary depending on the level of care needed. Please contact us for a personalised quote.

Do your carers have DBS checks?

Yes, all our staff are fully vetted with enhanced DBS checks before employment.

Are your carers trained and qualified?

Yes, all our carers undergo thorough training, background checks, and are fully qualified to provide professional care.

What if my care needs change?

We regularly review care plans and can adjust services as needed. Contact us if your requirements change.

Do you provide care for people with dementia or complex needs?

Yes, our carers are trained to support clients with dementia, Parkinson’s, and other complex care needs.

Can I request a specific carer?

Yes, where possible, we aim to provide continuity of care by assigning the same carers for each visit.

How do you match carers with clients?

We carefully assess clients’ needs and preferences to match them with a carer who best suits their personality and care requirements.

What are your operating hours?

We provide care 24/7, including weekends and holidays. Our office hours for inquiries are Monday to Friday, 9 AM – 5 PM.

Where do you provide care services?

We serve clients in Saffron Walden and surrounding areas. Contact us to check if we cover your location.

What services does Saffron Support provide?

We offer a range of home care services, including personal care, companionship, medication assistance, respite care, and live-in support.

View our services

Am I able to get care from my own home?

Yes at Saffron Support we offer a visiting care service, where our carers can come into your home and support you in any way that you may need.

Are you able to administer medication?

Yes, please visit our medication support page for more information.